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Freight Coordinator

Job Snapshot

Cincinnati, OH

Freight Coordinator


Job Description

Freight coordinator & Broker role will communicate with a client on daily basis, ensuring all client needs are met for international, truckload and LTL services. Reporting all exceptions to clients in a proactive mindset and environment. Broker functions will be a cross trained role while the coordinator is trained as a freight broker to book truckloads and allow maximum client satisfaction with a highly trained and executable coordinator as their go to support person.
Duties & Responsibilities:
" Coordinate international shipments on behalf of one dedicated client and/or new accounts requiring such services
" Booking trucking and LTL freight on behalf of clients
" Tracking and tracing of international shipments, truckload and LTL shipments.
" Supply daily freight status updates to sales, clients and internally as needed
" Coordinate driver communications via text messaging, e-mail and over the phone.
" Research transportation vendors as needed to VET new carriers or providers
" Maintain current filing for carrier licensing, insurance certificates & DOT compliance.
" Direct client interfacing via email, phone and/or texting as needed proficiently.
o ( Must be comfortable with clients and supply recommendations based on needs )
" Visit client sites in OHIO as needed or requested by the customer to support client relations and insuring we understand the clients operational needs.
" Maintaining the correct SOW and recommending processes for clients

Knowledge, Skills, and Abilities:
" High school diploma or equivalent, some college preferred, or the equivalent combination of education and experience.
" 3-5 years of continuous experience booking truckloads, international shipments and LTL freight.
" Adapt to working in an environment that requires 360-degree communication.
" Comfortable supplying feedback and process improvement ideas to the management team and customers
" Flexible to work overtime on short notice as customer needs permit
" Detail oriented.
" Willing to grow with the organization.
" Intermediate to Proficient in Microsoft Office programs.
" Ability to multitask and displays the ability to recognize, analyze, and solve problems.
" Strong oral and written communications skills.
" Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence

 Pay Rate $27/hr.


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PDSI Technical Services is an equal opportunity employer, and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, genetic information, national origin, age, disability, military service or veteran status or any other characteristic protected by law.  In order to provide equal employment and advancement opportunities to all individuals, consideration of employment staffing submissions are based on demonstrated skills, qualifications, work experience, expertise and expectations meeting the position requirements as specified by the client, including compensation